1): Termination:
Hosting which expires and doesn't renew within 7 days from its expiry date will be terminated completely . Deleted data can't be restorable in this case and either through mail or call client will be informed .
DragoHost will not be responsible if client doesn't able to check mail or recieve call regarding renewal.
The following content is prohibited on our servers (No Refund Possible If We Found Following Content In Website)
Last Update On 17-July-2022
1): Don't Provide Free Hosting (For Reseller Users)
2): High Traffic News Website Not Allow
3): Spam/Threats Website
4): Phishing Website
5): Email Marketing
6): Email Sending In Large Amount
7): IRC Scripts/Bots
8): Proxy Scripts/Anonymizers
9): Pirated Software/Warez
10): Image Hosting Scripts (similar to Photobucket or Tinypic)
11): Large collection of MP3 files and/or DVD/CD ISO Image Files
12): Prime Banks Programs
13): Lottery Sites
14): Forums and/or websites that distribute warez/pirated/illegal content
15): Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com)
16): Adult Site (Porn Sites)
17): Push button mail scripts
18): Bitcoin Mining
19): Hacker focused sites/archives/programs
20): Commercial Audio Streaming (more than one or two streams)
All shared hosting plans are for web hosting purpose. we not allow hosting of download files like mp3, wallpaper download site, movies downloading/streaming site or bot site under our hosting. All such sites will be Suspend by our server team without any prior notice
2): Fund or Credit Balance:
1. No Refund after fund added to DragoHost wallet (Credit Balance).
2. Fund provided into DragoHost wallet is non refundable.
3): Domains Registration
Once the domain is registered it can't be canceled or refunded.
It is a responsibility of the client to verify the domain registration is successful or not, rarely under unfortunate circumstances, domain registration may not happen due to software error or network error or any other unknown technical reasons. If there is any issue in domain registration, client should get back to DragoHost within 7 working days. The client should update the support team by writing Email to [email protected] to rectify the problem.
DragoHost accepts no liability for the loss of any domain that has failed to register due to an invalid/insufficient information provided to us, late payments received or technical faults which are beyond our control.
4): Promotion Domain Offer
If you purchased a promotional domain, you need to renew it yearly.
After two years of continuous subscription, you will receive an EPP code.
5): Backups & Recovery
1. Free Backup is complimentory service. We don't charge for it, and data backup is fully automated. We can only able to provide your data if backup available into our storage server.
2. Accounts larger than 15GB WILL NOT be included in backups.
3. DragoHost is not responsible for files and/or data residing on your account. You agree to take full responsibility for all files and data transferred and to maintain all appropriate backup of files and data stored on DragoHost's servers.
4. Backup rotation time is weekly and We take max 4 retaintion of backup.
6): Reactivation Fee
In case your server is suspended due to any kind of malware or phishing or prohibited content then a reactivation fee of Rs. 3000 INR. There will be no rebate on this so do not request for rebate.
7): Adult Content Policy:
We do not allow adult content such as pornography or nudity. Zero Tolerance Spam Policy.
1. We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. “Safe lists” and “double opt-in” will be treated as spam. Any user who sends out spam will have their account terminated with or without notice. No refunds will be given.
2. Mailing Policy and Limits: Sending Bulk mails are not allowed on our server, Per cPanel account can send 100 Mails. If any accounts seems to be spamming it will be suspended with or without any notice(Only for shared & reseller hosting) .
8): WHMCS:
With All Reseller And Master Reseller Plan We Give You Free (License) WHMCS (With Key, Not Verify, Only Install)